Building Loyalty by Thinking Small

Those of us that have lived in a small town know that loyalty is very natural. People know each other and treat one another as neighbors. Companies need to think small if they want to build greater loyalty. This works both externally when trying to attract the right...

Thoughts on the Stimulus Package

I am being asked to comment in a number of media outlets about the impact of the President’s stimulus program on small businesses. Today I did an interview for MSN Business. Later this week I will be talking to La Opinion. Here are some of the typical questions...